Terms of Use

Di Vacay Klub Terms Of Use Policy

Terms of Use

Effective Date: 27th June 2026
Website: https://divacayklub.com
Company Name: Di Vacay Klub

1. Acceptance of Terms

Welcome to Di Vacay Klub. These Terms of Use (“Terms”) govern your access to and use of the Di Vacay Klub website, mobile applications, services, memberships, holiday packages, promotional offers, travel-related products, customer support channels, and any associated platforms operated by Di Vacay Klub (“Company”, “We”, “Us”, or “Our”).

By accessing, browsing, registering, booking, purchasing, enrolling in memberships, or otherwise using any service provided by Di Vacay Klub, you (“User”, “Customer”, “Member”, or “You”) acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree with these Terms, you must immediately discontinue use of the website and services.

2. Eligibility

1. Users must be at least 18 years of age and legally competent to enter into binding contracts under applicable law.
2. By using the website, you represent and warrant that:
   • You possess legal authority to enter into agreements;
   • All information provided by you is accurate and complete;
   • You will use the services only for lawful purposes.
3. The Company reserves the right to deny access, suspend accounts, or refuse services to any user at its sole discretion.

3. Scope of Services

Di Vacay Klub may provide or facilitate:

• Holiday memberships;
• Hotel and resort bookings;
• Domestic and international travel packages;
• Travel planning services;
• Transportation arrangements;
• Promotional offers and rewards;
• Vacation-related services through third-party suppliers.

The Company acts as a facilitator and intermediary for certain services provided by third-party suppliers.

4. User Account Responsibilities

1. Users may be required to create an account to access certain services.
2. You are solely responsible for:
   • Maintaining confidentiality of account credentials;
   • Restricting access to your account;
   • All activities occurring under your account.
3. You agree to immediately notify Di Vacay Klub of any unauthorized use, suspected breach, or security compromise.
4. The Company shall not be liable for losses arising from unauthorized account usage.

5. Booking & Membership Terms

1. All bookings, reservations, memberships, and purchases are subject to:
   • Availability;
   • Supplier confirmation;
   • Applicable pricing;
   • Verification checks.
2. The Company reserves the right to:
   • Refuse bookings;
   • Cancel suspicious transactions;
   • Request additional verification;
   • Modify itineraries where operationally necessary.
3. Membership benefits, holiday entitlements, and promotional inclusions are governed by separate membership agreements and package-specific conditions.
4. Customers are responsible for reviewing all package details, inclusions, exclusions, cancellation terms, and supplier conditions before confirming any booking.

6. Pricing & Payments

1. All prices displayed on the website are subject to change without prior notice.
2. Pricing may vary due to:
   • Seasonal demand;
   • Supplier revisions;
   • Currency fluctuations;
   • Taxes and government levies;
   • Availability.
3. Users agree to pay all applicable charges, taxes, convenience fees, processing charges, and service fees associated with their booking or membership.
4. The Company reserves the right to cancel transactions resulting from pricing errors, technical glitches, or unauthorized promotions.
5. Payment confirmation does not guarantee booking confirmation until formally acknowledged by the Company.

7. Cancellations & Refunds

All cancellations, refunds, modifications, and rescheduling requests shall be governed by the Di Vacay Klub Refund & Cancellation Policy available on the website.

By making a booking or purchase, users agree to be bound by the applicable refund and cancellation terms.

8. User Conduct

Users agree not to:

• Use the website for unlawful purposes;
• Provide false or misleading information;
• Engage in fraudulent transactions;
• Attempt unauthorized access to systems or accounts;
• Interfere with website functionality or security;
• Upload malicious software, viruses, or harmful code;
• Violate intellectual property rights;
• Harass, threaten, abuse, or defame others;
• Use automated systems, bots, scraping tools, or data mining techniques without authorization.

The Company reserves the right to suspend or terminate access for violations of these Terms.

9. Intellectual Property Rights

1. All website content including but not limited to:
   • Logos;
   • Trademarks;
   • Text;
   • Graphics;
   • Images;
   • Videos;
   • Website design;
   • Software;
   • Marketing materials;
   • Membership structures;
   • Proprietary systems; are owned by or licensed to Di Vacay Klub.
2. Users shall not copy, reproduce, distribute, modify, publish, transmit, sell, or exploit any website content without prior written consent.
3. Unauthorized use of intellectual property may result in legal action.

10. Third-Party Suppliers

1. Di Vacay Klub may facilitate services provided by third-party suppliers including hotels, airlines, transport operators, resorts, tour operators, visa agencies, and destination service providers.
2. Such services remain subject to the respective supplier’s terms, conditions, rules, and policies.
3. The Company shall not be liable for:
   • Supplier defaults;
   • Service deficiencies;
   • Delays;
   • Cancellations;
   • Overbookings;
   • Accidents;
   • Personal injury;
   • Loss of baggage;
   • Supplier insolvency.
4. Users acknowledge that third-party suppliers are independent entities and not employees, agents, or partners of Di Vacay Klub unless expressly stated.

11. Travel Documentation & Compliance

1. Customers are solely responsible for obtaining and carrying:
   • Valid passports;
   • Visas;
   • Identification documents;
   • Vaccination certificates;
   • Insurance documents;
   • Travel permits.
2. Failure to possess valid documentation may result in denied travel, denied check-in, deportation, or cancellation without refund.
3. The Company shall not be liable for losses arising from documentation deficiencies or immigration restrictions.

12. Promotional Offers & Rewards

1. Promotional offers, referral bonuses, coupons, cashback, loyalty rewards, and discounts are subject to specific terms and validity conditions.
2. The Company reserves the right to:
   • Modify or withdraw promotions;
   • Cancel misuse or abuse of offers;
   • Reverse improperly credited rewards.
3. Promotional benefits are generally non-transferable and non-exchangeable for cash.

13. Limitation of Liability

To the maximum extent permitted by law:

1. Di Vacay Klub shall not be liable for:
   • Indirect damages;
   • Consequential losses;
   • Loss of profits;
   • Loss of business opportunities;
   • Emotional distress;
   • Travel disruptions;
   • Supplier failures;
   • Force majeure events.
2. The Company’s total liability for any claim shall not exceed the amount actually paid by the customer for the relevant service.
3. Users acknowledge that travel involves inherent risks including weather disruptions, accidents, political instability, health risks, and transportation failures.

14. Indemnification

Users agree to indemnify, defend, and hold harmless Di Vacay Klub, its directors, employees, affiliates, agents, and partners from any claims, liabilities, damages, losses, expenses, penalties, or legal costs arising from:

• Breach of these Terms;
• Fraudulent activities;
• Violation of laws;
• Misuse of services;
• Infringement of third-party rights.

15. Force Majeure

Di Vacay Klub shall not be liable for delays, disruptions, cancellations, losses, or inability to perform obligations caused by events beyond reasonable control including:

• Natural disasters;
• Floods;
• Earthquakes;
• Pandemics;
• Government actions;
• Political unrest;
• Strikes;
• Airline shutdowns;
• Terrorist activities;
• Technical failures;
• Internet disruptions;
• Acts of God.

In such situations, the Company may offer alternate arrangements, credit notes, or rescheduling options subject to supplier policies.

16. Suspension & Termination

The Company reserves the right to suspend, restrict, or terminate user access without prior notice where:

• Fraud is suspected;
• Payment disputes arise;
• Website misuse is detected;
• False information is provided;
• These Terms are violated.

Termination shall not affect accrued rights, payment obligations, or legal remedies available to the Company.

17. Privacy

Use of the website is also governed by the Di Vacay Klub Privacy Policy.

By using the website, users consent to the collection, storage, processing, and use of personal information in accordance with the Privacy Policy.

18. Electronic Communications

By using the website or providing contact information, users consent to receive:

• Emails;
• SMS messages;
• Calls;
• WhatsApp communications;
• Promotional notifications;
• Transactional alerts.

Users may opt out of promotional communications subject to applicable law.

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or related to these Terms, website usage, memberships, or bookings shall be subject to the exclusive jurisdiction of the competent courts located in [Insert City/State].

20. Changes to Terms

Di Vacay Klub reserves the right to amend, modify, update, or replace these Terms at any time without prior notice.

The latest version published on the website shall supersede previous versions and become immediately effective upon publication.

Continued use of the website after such updates constitutes acceptance of the revised Terms.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

22. Waiver

Failure by Di Vacay Klub to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

23. Entire Agreement

These Terms, together with the Privacy Policy, Refund & Cancellation Policy, Membership Agreements, Booking Confirmations, Supplier-Specific Terms, Promotional Offer Conditions, and any other policies, notices, disclaimers, or written agreements issued by Di Vacay Klub, constitute the complete and entire agreement between the user and Di Vacay Klub concerning access to and use of the website, memberships, bookings, travel services, and related transactions.

These Terms supersede all prior or contemporaneous communications, representations, negotiations, understandings, proposals, or agreements, whether oral or written, relating to the subject matter herein.

Users acknowledge that they have not relied upon any statement, promise, representation, warranty, marketing material, verbal assurance, or undertaking not expressly set forth in these Terms or in officially issued written agreements of Di Vacay Klub.

Any waiver, modification, amendment, or variation of these Terms shall be valid only if made in writing and officially authorized by Di Vacay Klub.